Digital signature via web
Quick, easy and secure
The Digital Signature Via Web is the digital certification contracting method enabling to execute agreements by sending an SMS or an Email with a link leading to a transactional microsite reachable from any device (responsive design).
Full legal force
A Mobile Contract with certification via transactional web has full legal force, is business oriented and provides great added value for smartphones.
Digital Certificate
All data are certified by Aviva Voice (holding a license from the CNMC) and Camerfirma, the Certification Authority created by the Chambers of Commerce, which includes its own Digital Timestamp.
Details of the process
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The user consents to the conditions at the website or call centre
Once the conditions are accepted, Aviva sends an SMS to the end customer with a link to a microsite containing their wording. The link can be opened from any device.
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Acceptance of conditions
The customer reviews and accepts, if applicable, the contractual conditions it has received in its cell phone via SMS.
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Signatory identity validation
The microsite may request the signatory to enter any personal detail (DNI, age, etc.) for identity validation purposes.
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Custody of the Certificate
Once the customer has clicked the OK button, the digital certificate is custodied in PDF format for 5 years, during which it will be available to be downloaded from any device.
Benefits of the product
Legal certainty
Full legal force and 100% confidential.
Cost saving
No printing or courier costs.
Accesibility
Transactional microsites with multi-device access.
Speed
Automated process allowing to execute agreements with a single click, instantly with no waiting.
More conversions
Business focus + transaction speed and ease for the customer = sales boost!
Effectiveness
Massive, highly efficient campaigns with immediate response in minutes.
Environment-friendly
Avoids paper use and storage. Protect the environment!
Customisation
Messages and microsites are fully customisable.
Tracking
Access to Aviva Mobile with real-time statistics and information.
Various uses
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Support to telemarketing campaigns regarding the requirements introduced by the SAC Act (Customer Care Services) to obtain written confirmation of the agreement reached via phone.
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Engagement of an independent and external Trusted Third Party to certify the distance transaction or contracting.
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Gaining new customers with continuous promotional actions.
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Managing existing customers: data validation, credit extension, card activation changes, debt collections, etc.
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Signing service agreements, employment contracts, lease agreements...
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Confirming minutes, cooperation agreements, consensus, resignations, discharges...
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Solving massive product or service purchasing processes (loans, policies...), which are substantially streamlined thanks to the use of mobile devices, with no call centre involvement. Simultaneous contracting of a product by hundreds of users can be closed in less than 1 minute! The Company has a segmented database of potential customers using a smartphone daily and having specific, simple and easy-to-understand products tailored to the user profile, backed by a Spanish and European legislation ready to regulate online contracting.